Family Concierge

Family Concierge-Kevin M. MasonAs a "FAMILY FIRST" Funeral Home we are proud to offer our FAMILY CONCIERGE service. During the arrangement conference we will discuss travel arrangements, hotel accomodations, flowers, clothing, funeral breakfast or luncheon at various facilities. We will contact all family members traveling to Buffalo for the funeral and make all the necessary travel and hotel accomodations. We will also make the necessary airline arrangements. We will provide your out of town family members transportation from the airport, bus terminal or train station to your residence or their hotel. You may also select flowers from one of our local florists. If needed you may select clothing from our complete line of mens and ladies apparel and accessories. We have menus from many local restaurants, some offering our families a discount. Our FAMILY CONCIERGE service was implemented to assist families in any capacity. This service is available to families 24 hours a day.

When a death occurs there are many details that must be attended to. In addition to funeral/cremation arrangements, many families face the additional tasks of making traveling and hotel arrangements for out of town guests. Many families have to plan a breakfast/luncheon after the funeral, flowers may need to be ordered, and often families may need to purchase clothing for the deceased. At a very stressful time, these are just a few of the many details that a family must attend to.

When making arrangements, our Concierge will always look for the best possible third party pricing without compromising on quality of service. All charges; airlines, hotel, car rental, restaurant, florist, etc. will be designated to a charge card. Each of your family members will receive a detailed itinerary and schedule of services. The Kevin M. Mason Funeral Home is a "FAMILY FIRST" Funeral Home and our Concierge Service is one of many complimentary family amenities we provide. All the details will be explained when you meet with the funeral director.